The Challenge
BP New Zealand required 100 sites across New Zealand to be upgraded to a new global point of sale system, without disruption to customers or trading activities.
The client also required the highest standard of system installation so as to lower future maintenance costs.
ECL Group Solution
ECL Group was the chosen business partner to implement the Point of Sale (POS) system and install all peripheral devices throughout New Zealand.
The project required comprehensive site by site planning with 100% accuracy and site operational performance required.
Every installation was completed on time without business interruption. Most site activities were undertaken outside normal business hours to avoid disruption to trading activities.
Client Outcome
BP sites throughout New Zealand continued to trade seamlessly and the new installation has substantially lowered operating costs.
Detailed planning and future proofing has allowed for system changes and future site alterations to occur without further disruption.
ECL Group now supports all BP site systems throughout New Zealand and AustraliaAustralasia from its 24 Hour Help Desk, based in Wellington.
ECL Group’s experience and performance in these markets, has lead to the supply of field support services to BP across Australia.
24 Hour Help Desk
